Real-time GPS tracking
Live rider positions every 3 seconds on your dashboard and on the customer's shareable tracking page. Native background tracking on Android keeps going when the screen is off.
Delivery management software
Deliver smarter.
Track everything.
The all-in-one delivery management platform for merchants and their riders: a live rider tracking app, customer tracking links, AI route optimisation, recurring subscriptions and proof of delivery, wired together live.
Trusted by 340+ merchants across India
50,000+Deliveries completed
1,200+Active riders
98%On-time rate
340+Merchant partners
4Cities live
Features
Everything to run deliveries
From order creation to last-mile proof, SmartLinks handles the full stack. No patchwork tools required.
AI route optimisation
Cluster orders by zone, minimise total distance and sequence stops in under two seconds, powered by our own routing engine.
AISmart subscriptions
Customers subscribe once: breakfast, lunch, dinner. Orders auto-create every night.
Multi-rider bulk assign
Push 50 orders to 5 riders in one click. Drag and drop to rebalance with a live route preview.
Rider performance
Delivery rates, ratings, speed and distance per rider. Spot your top performers instantly.
Bulk CSV / XLSX upload
Import thousands of orders or subscriptions with instant, row-level validation.
Proof of delivery
Photo at drop-off: geotagged, timestamped and CDN-stored for instant audit.
Status webhooks
Push every milestone (picked up, out for delivery, delivered) into your own systems.
Role-based access
Granular permissions per team member for orders, riders, settings and billing.
How it works
From order to doorstep
A workflow that takes seconds to learn and scales to thousands of deliveries a day.
- 1
Add your orders
Create one at a time, paste from CSV/XLSX, or pipe orders in from your storefront via API.
- 2
Optimise & assign
SmartLinks clusters orders into zones, sequences the stops and assigns the best-fit rider.
- 3
Track everything live
Watch riders move on the map. Customers get a live link. Webhooks fire on every status change.
- 4
Capture proof
Photo, signature, timestamp and geotag at drop-off, auditable and CDN-stored.
Real-time tracking
Every rider.
Every second.
Your ops dashboard shows every active rider live. Customers get a personal tracking page with ETA updates, and no app install is needed.
- Shareable customer link
Live map, ETA and rider name, sent by SMS or WhatsApp when a delivery starts.
- Status webhooks
Push at every milestone, straight into your own systems.
- Delivery proof capture
Geotagged, timestamped photo at drop-off, auditable forever.
Auto-scheduling
Set it once.
Deliver forever.
Configure recurring subscriptions per customer. SmartLinks creates the orders every night and slots them into tomorrow's routes.
- Nightly auto-scheduling
Set a time and next-day orders appear, with zero manual work.
- Per-slot meal scheduling
Breakfast, lunch and dinner, each with its own delivery window.
- Bulk XLSX / CSV import
Thousands of subscriptions in one upload, validated row by row.
Built for everyone
One platform, three experiences
Merchants, riders and customers each get a tailored experience, wired together in real time.
Merchants
Create orders, assign riders in bulk, manage subscriptions and watch the whole fleet from one dashboard.
Riders
Accept orders, follow optimised routes, capture proof of delivery and check earnings in a mobile-first app.
Customers
Track the order live on a personal page with rider name, ETA and a moving map. No app install needed.
Pricing
Transparent, usage‑based pricing
One flat platform fee. Pay only for what you deliver, with volume discounts built in.
Platform subscription
₹3,999 / month
Covers platform access, maintenance, core features and ongoing support.
plus, per delivered order
Up to 4,000 orders / month
₹6 per order
- Order processing
- ₹3.5
- Routing optimisation
- ₹2.5
4,000 – 8,000 orders / month
₹5 per order
- Order processing
- ₹3.0
- Routing optimisation
- ₹2.0
Above 8,000 orders / month
₹4 per order
- Order processing
- ₹2.5
- Routing optimisation
- ₹1.5
Custom volume
Let's talk
- Dedicated account manager
- Custom SLA
- White-label options
- Priority support
FAQ
Questions, answered
Everything else you might want to know before you open a workspace.
Do you offer a free trial?
Yes. Every plan starts with a 7-day free trial, with no credit card required. You can cancel any time before the trial ends.
Can my riders use SmartLinks on their phones?
Absolutely. The rider workspace is mobile-first and works as a Progressive Web App, with native-style background GPS tracking on Android.
How does customer tracking work?
When an order is dispatched, SmartLinks generates a unique tracking page with a live map, ETA and rider details. The link can be shared by SMS or WhatsApp, and no app install is required.
Can I import existing orders or subscriptions?
Yes. Drag and drop a CSV or XLSX file in the merchant dashboard. We validate every row and surface any errors before import.
How do I sign up?
SmartLinks is invite-only today. Reach out to our team and we'll provision a workspace for you. Once it's ready, you log in directly with your credentials.
Do you support custom integrations?
On the Enterprise plan, yes. We expose webhooks for every order milestone and can build custom integrations with your storefront or ERP.
Ready to deliver smarter?
Join 340+ merchants already on SmartLinks. Setup in 10 minutes, with no credit card required.
- Multi-city
- Role-based access
- Android & iOS