Pickup and drop in one job
Each order has a pickup point and a drop point. Riders confirm both, with the time and location recorded at each end.
- SmartLinks
- Solutions
- Pickup & delivery software
Pickup & delivery
Pickup and delivery software for local businesses
For couriers, laundries, pharmacies, repair services and B2B logistics: collect from one place, drop at another, and prove both. SmartLinks plans the trips and tracks every leg.
Features
What SmartLinks does for you
Arrival detection
The app notices when a rider reaches the pickup or drop location and prompts a one-tap confirmation.
Multi-stop routes
Combine many pickups and drops into one route that respects the order of each job.
Bulk assignment
Assign dozens of jobs to several riders at once and rebalance by dragging orders between them.
Proof at both ends
Photos, signatures and voice notes at pickup and drop, stored with the order for audit.
API and webhooks
Create jobs from your own system and receive status updates at your endpoint.
How it works
From order to proof in four steps
- 1
Create the job
Enter pickup and drop details, import a batch, or send jobs by API.
- 2
Optimise and assign
Jobs are grouped into routes and assigned to riders.
- 3
Pick up
The rider confirms collection with proof.
- 4
Drop off
The rider confirms delivery; the customer and your systems are notified.
FAQ
Common questions
Anything else? Contact support or talk to our team.
Which businesses use pickup and delivery software?
Local couriers, laundry and dry-cleaning services, pharmacies, repair and service centres, and B2B distributors who move goods between locations.
Can one rider handle several pickups and drops on one trip?
Yes. SmartLinks builds multi-stop routes and makes sure each pickup comes before its drop.
How is proof captured?
Riders capture a photo at each end, and can add a signature or voice note. Every confirmation is recorded with a timestamp and GPS location.
Does it work if the rider loses network?
Yes. The rider app keeps working offline, records each action with the time it happened, and syncs automatically when the signal returns.
More SmartLinks solutions
Route optimisation
Multi-stop, multi-rider routes planned in seconds on real road distances.
Learn moreRider tracking app
Real-time GPS for riders, live customer tracking links and accurate ETAs.
Learn moreFood delivery software
Dispatch, live tracking and customer tracking links for restaurants and cloud kitchens.
Learn moreReady to run deliveries on SmartLinks?
Start with a 7-day free trial. No credit card required.
- Android & iOS rider app
- Live customer tracking
- Built in India